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• Why Redfin, Zillow, and Trulia Haven't Killed Off Real Estate Brokers - 

In 2008, Stanford University economics professors B. Douglas Bernheim and Jonathan Meer published the results of their study of nearly 30 years of house and condo sales on the university campus. They found that an owner’s use of a broker to sell their property reduced the eventual selling price by 5.9 percent to 7.7 percent, compared with homes sold by the owner directly.

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Why Redfin, Zillow, and Trulia Haven't Killed Off Real Estate Brokers - Businessweek